Built for teams that are too busy for bad IT
Abyss Tech Solutions was founded by four IT professionals who kept seeing the same pattern: small businesses paying for Microsoft 365 and barely using it, drowning in manual processes that should have been automated years ago, and getting generic support from MSPs that didn't understand their environment.
We built a different model. Project-based. Outcome-driven. No ticket queues, no long-term contracts. Just focused work that actually moves the needle.
Meet the team
Four co-founders with complementary expertise across M365, automation, Azure, and client operations.
Gustavo Paredes
Co-Founder · Lead Consultant
15+ years in IT operations. Former systems architect at enterprise scale, now focused on helping small teams work smarter.
Nhu Nguyen
Co-Founder · Director of Client Services
Ensures every client engagement runs smoothly from kickoff to completion. Combines deep technical knowledge with a commitment to clear communication and exceptional service.
Anthony Cunningham
Co-Founder · M365 & Automation Architect
Builds secure Microsoft 365 environments and creates smart Excel automations and workflows that make day-to-day operations easier. Also develops custom bots and designs polished SharePoint sites that combine strong functionality with clean, professional presentation.
Alberto Davalos
Co-Founder · Azure Infrastructure Engineer
Designs and manages secure, scalable Azure environments that power reliable, customer-focused systems. Builds resilient infrastructure, streamlines cloud operations, and implements automation that improves performance, security, and uptime.
How we work
The principles that guide every engagement.
Defined Outcomes
Every engagement starts with a clear scope and ends with documented deliverables. No open-ended retainers, no vague commitments.
No Fluff
Direct communication, honest assessments, and no upselling. We tell you what you need — even if that means telling you we're not the right fit.
Real Documentation
Work that stays done requires documentation. Every engagement ends with records your team can actually use and maintain.
Long-Term Thinking
We optimize for your team's long-term health, not billable hours. The goal is an environment that works well without constant intervention.
Want to work with us?
Start with a 15-minute intro call. No pitch — just a conversation to see if we're a good fit for what you're trying to get done.
Book a Call