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Cleaning Up a Drifting Microsoft 365 Tenant

40-person professional services firm, Philadelphia area

The challenge

Years of growth had left the tenant drifting: orphaned accounts from former employees, inconsistent MFA enforcement, a sprawling and disorganized SharePoint structure, and licenses still assigned to people who no longer worked there.

What we did

  • Ran a full Microsoft 365 tenant audit across identity, licensing, and SharePoint
  • Removed orphaned accounts and shared-license accounts tied to former employees
  • Enforced MFA across every user, not just admins
  • Restructured SharePoint and documented a right-sized licensing plan

Outcome

  • MFA enforced organization-wide; every orphaned and shared-license account removed
  • SharePoint restructured with a documented, right-sized licensing plan
  • License spend reduced enough to more than cover the cost of the engagement
  • TODO: exact monthly license-cost reduction (client has not approved a specific figure for public use)

Want results like these?

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